Structured-document change review
Problem
Authors and reviewers needed to spot changes in structured documents without comparing versions by hand or losing their place.
My role
I designed and built the comparison experience. We tested it first with product teams, then with the wider company.
Hard part
Fine-grained matching made small edits easy to follow but confused larger changes. I paired detailed comparisons with explicit replacement states, preferring an honest result to a misleading match.
Result and scale
Reviewers could find and judge changes without leaving the document’s reading flow. Early monitoring showed that reviews finished faster and the workflow was used more often.